Our client, a Property Management Company in Cyprus, is looking to hire a Receptionist for one of their developments in Limassol. The Receptionist will be responsible for welcoming clients, dealing with clients’ queries, providing prompt and professional client service to meet client needs and ensure client satisfaction.
Responsibilities:
- Identify customers’ needs and wants and address customers' concerns in a timely manner
- Manage, prioritize and organise work while handling different tasks
- Organise various documents in electronic forms, communicate relevant information and present when requested
- Maintain a positive, productive relationship with clients
- Ensure reception area is tidy and presentable
- Comply with the policies and procedures of the company
- Checking arrivals and departures
- Interacting with residents to address concerns or complaints regarding the building
- Handle requests from other projects as well and notifying the appropriate person accordingly
- Liaise with other departments
- Manage challenging situations that may affect clients
- Receive and transmit messages for guests
- Retrieve mail, packages and documents for clients
- Welcome and greet guests
- Answer and direct incoming calls
- Inform guests of property services
- Listen and respond to guest queries and requests
- Provide accurate information about local attractions and services
- Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by clients
- Complete and maintain any incident reports, daily activity reports or other reports requested by management
- Order front office supplies and keep inventory of stock
- Carry out any other reasonable ad hoc duties in order to support the department
- Comply with the policies and procedures of the company
Requirements:
- Bachelor’s degree in business or related field
- Experience in Property Management or hospitality will be considered an advantage
- Previous experience in a similar role
- Strong computer literacy, with excellent MS Office and software learning capabilities
- Knowledge and experience with salesforce system will be considered an advantage
- Knowledge of Property Management Systems will be considered an advantage
- Fluency in both Greek and English, written and spoken
- Excellent command of the Russian language will be considered an advantage
Benefits:
- The client is offering a salary of around 20k gross per annum based on qualifications, experience and skills
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Receptionist with reference number 2180.
Or you can apply directly through your candidate login by hitting the APPLY button.
