Our client, a global award-winning online FX & CFD trading company, is currently looking to hire an experienced FX Sales Account Manager to join their office in Limassol.
Responsibilities:
- Responding to client queries relating to account management
- Provide client support including technical, operational and basic trading
- Responding to incoming inquiries from clients via email, live chat and telephone in a timely and professional manner
- Promoting products and services to clients and optimizing customers' satisfaction
- Client relationship management
- Assisting in the implementation of new procedures and processes
- Adhere to revisions to existing compliance practices and procedures
- Co-operation and participation with ongoing training program
- Interacting with other departments as necessary to meet client's needs
- Maintaining professionalism at all instances
Requirements:
- Fluency in English and any other European language is considered an advantage
- Ideally 2-3 years of previous experience in FX Sales role
- Attention to details and quality of work
- Educated to a degree level will be considered an advantage
- Client facing experience, preferably in a finance-related role
- Genuine interest in financial markets
- Experience using MT4 and MT5 platforms (basic trading knowledge an advantage, but not necessary)
- Basic IT troubleshooting skills
- Ability to perform in a fast-paced environment
Benefits:
- Competitive salary based on skills and experience plus attractive commissions
Working hours:
- Monday- Friday 9am- 11pm (Shifts on rotation).
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of FX Sales Account Manager with reference number 3763.
Or you can apply directly through your candidate login by hitting the APPLY button.
