Swedish Retention Officer - Limassol

  • Location:

    Cyprus, Limassol

  • Discipline:


  • Job type:


  • Benefits:

    Competitive basic salary based on experience  plus commissions

  • Published:


  • Expiry date:


  • Reference:


My client is a well-established CySec regulated  Forex Trading Company based in Limassol and in operation since 2012 are currently looking to recruit a Swedish Retention Officer for their offices here in Cyprus. 

The position will require fluency in Swedish and English and if you have another additional language it will be considered an advantage but not a must.

The responsibilities will include:

  • Build relationships with existing clients & if needed potential clients
  • Contact existing clients ensuring they receive the highest level of service
  • Keeping up to date with market information and monitoring trends in all major currency pairings
  • Provide training to clients on the use of the Company's products 
  • Explaining the payment process mechanism
  • Help maintain high levels of client acquisition, retention and reactivation
  • Ensuring customer satisfaction, professional communication

The ideal candidate will have/be:

  • Previous Retention experience within the financial trading industry (FX) 
  • Ability to work well under pressure
  • Be computer literate
  • Strong organizational, motivational and communication skills

Salary and benefits

  • The company will provide full training 
  • Competitive basic salary based on experience 
  • Commissions based on sales

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Swedish Retention Officer with reference number 2208.
Or you can apply directly through your candidate login by hitting the APPLY button.