Our client, a Charity Shop based in Limassol, is looking for a Shop Manager to join their team. The Charity Shop Manager is responsible for the day-to-day operations of the shop, ensuring it runs efficiently, is well-stocked, and provides a welcoming environment for customers and volunteers. They must have a passion for the role, demonstrating a positive attitude, strong leadership, and a commitment to the charity’s mission.
Responsibilities:
Shop Operations & Sales:
- Oversee the daily management of the shop, ensuring smooth and efficient operations.
- Maximize sales and donations while maintaining high standards of customer service.
- Ensure the shop is clean, well-presented, and complies with health and safety regulations.
- Regularly update social media pages to promote available stock, special promotions, and fundraising events.
Stock Management:
- Oversee stock donations, sorting, pricing, and display to maximize income.
- Maintain accurate stock levels, ensuring a good variety of fresh and seasonal items.
- Encourage and coordinate stock donations from the public and local businesses.
Staff & Volunteer Management:
- Recruit, train, and supervise volunteers and staff, ensuring they feel motivated and supported.
- Lead by example with a positive attitude, fostering a welcoming and inclusive team environment.
- Ensure all team members understand their roles and are aligned with the charity’s values.
Financial & Administrative Duties:
- Handle cash, banking, and shop finances in line with charity policies.
- Maintain accurate records, including sales reports and stock inventories.
- Ensure compliance with financial and legal requirements.
Marketing, Social Media & Community Engagement:
- Promote the shop within the local community and build relationships with donors.
- Take responsibility for social media postings, regularly updating followers about new stock, special promotions, and events.
- Organize fundraising initiatives and local events to drive sales and awareness.
Requirements:
- Passion for the role and commitment to the charity’s mission.
- Retail management experience, preferably in a charity or nonprofit sector.
- Strong leadership and people management skills with a positive and professional attitude.
- Excellent customer service and communication abilities.
- Ability to work with and motivate volunteers from diverse backgrounds.
- Strong organizational and problem-solving skills.
- Experience in stock control and merchandising.
- Basic financial management skills, including handling cash and budgets.
- Knowledge of social media platforms and ability to manage shop promotions online.
- Knowledge of the charity retail sector and fundraising.
- Experience in event planning and community engagement.
- Willingness to work flexible hours, including weekends if required.
- A friendly, professional, and approachable demeanour.
Working Hours:
- Tuesday – Saturday, 10am – 6pm
- May be asked to work on Mondays when required (overtime will be paid)
Benefits:
- The client is offering a salary of 1400 euros gross per month
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Shop Manager with reference number 3288.
Or you can apply directly through your candidate login by hitting the APPLY button.
