Our client an IT Consultancy firm located in Nicosia is looking for a SAP Business One senior Implementation Consultant.
The position is based on a Hybrid working model , Tuesday and Thursday in office and Monday / Wednesday / Friday from home.
The company has over 20 years of experience in the implementation of ERP business applications in the Cyprus market.
As a SAP Business One Implementation Consultant in our company, you will be communicating with our clients daily to consult, train and support them.
Main Duties and Responsibilities:
- Maintain consistent support to the company’s clients via all the available channels (i.e.: telephone, virtual, on-site, and so forth).
- Escalate customers’ inquiries and ensure that they have all been effectively resolved.
- Support our customers in issues relevant to accounts, stock management, sales, purchases, etc.
- Ensure a positive customer experience by giving them regular updates and clarifications regarding their enquiries.
- Support the customer team before and after the Go-Live and during the productive use of the SAP Business One software.
- Train and educate the customer team in the use of SAP Business One.
- Respond to any issue or question clients may have regarding the use of the software.
- Stay up to date with the full range of SAP offerings, updates, and developments.
- Deal with a wide range of companies, specializing in different sectors.
The successful candidate will be attending the following SAP training curriculum:
- In-house training and introduction to SAP Business One.
- Take Self-study online courses on the SAP Learning Hub.
Required Skills:
- This is a multidiscipline position and degrees from Information Technology, Engineering, Accounting, Business related, and other disciplines are most welcome.
- Previous experience in the use of SAP Business One or other similar ERP or Accounting applications will be considered as an advantage.
- High level of Computer Literacy and proficiency in using all Microsoft Office Products.
- Fluency in Greek and English languages – both verbal and written.
- Great communication, interpersonal, and customer service skills.
- Ability to multitask, work efficiently, and handle challenging situations.
- Strong time management and prioritization skills.
- Self-driven and flexible, can work autonomously with a proven work ethic
- Team player who enjoys working with people from different backgrounds and disciplines.
Benefits:
- Competitive salary
- 13th salary
- Provident Fund
- Flexible working (hybrid work)
- Monday / Tuesday / Friday at home
- Tuesday & Thursdays in office.
- Friday afternoon off
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Senior SAP Business 1 Consultant - Hybrid Model with reference number 2991.
Or you can apply directly through your candidate login by hitting the APPLY button.