Our client is a luxury food supplier proudly serving restaurants, hotels, supermarkets, and gourmet retailers across Cyprus and they are currently looking to recruit a Payment Collections & Administration Officer to join our team at their Nicosia Headquarters and support both financial collections and administrative operations.
Key Responsibilities
Payment Collections (Primary Focus)
- Contact clients (via phone/email/WhatsApp) to follow up on overdue invoices and ensure timely payments
- Maintain professional, respectful relationships with clients, balancing firmness with service excellence
- Keep detailed records of all collection activities, communications, and commitments
- Collaborate with the accounting team to reconcile payments and update client balances
- Generate and submit daily and weekly collection reports to management
- Monitor credit limits and flag high-risk accounts for review
Administrative function
- Respond to basic customer inquiries regarding orders, account balances, and payments
- Assist in the onboarding of new clients by collecting registration documents and setting up accounts
- Collect customer feedback and share insights to help improve service and client retention
- Prepare simple financial summaries, sales or delivery logs, and assist in month-end reporting
Required Skills & Qualifications
- LCCI or Diploma in Accounting, Business Administration, or relevant field
- 1-2 years of experience in collections, finance admin, or client service roles (ideally B2B or wholesale)
- Fluency in Greek and English (written and verbal)
- Strong organizational and time-management skills
- Reliable, professional, and confident in client communication
- Proficient in Microsoft Excel, Outlook, and basic office tools
- Experience with accounting or ERP systems (e.g. SoftOne, SAP, QuickBooks) is a plus
- Ability to multitask in a fast-paced, high-volume environment
What We Offer
- Salary 1400 Euros net + 13th salary.
- Friendly, supportive team environment
- Exposure to one of Cyprus’s top premium meat and seafood suppliers
- Ongoing training and opportunities to contribute to company improvement initiatives
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Payment Collections & Administration Officer with reference number 4026.
Or you can apply directly through your candidate login by hitting the APPLY button.
