Head of Back Office - Limassol

  • Location:

    Cyprus, Limassol

  • Discipline:

    Forex

  • Job type:

    Permanent

  • Benefits:

    Salary of 2,500 – 3,500 Euros gross per month (based on skills and experience) + medical insurance + parking

  • Published:

    04-11-2024

  • Expiry date:

    04-02-2025

  • Reference:

    2971

Our client, a CySEC regulated Forex Company in Limassol, is looking to recruit a Head of Back Office.

Responsibilities:

  • Management and administration of the department
  • Creating and implementing a back-office strategy in accordance with the company’s global strategy
  • Analyzing on a constant basis the department activity, payment systems activity, suspicious activity, KYC, AML procedures etc.
  • Management the procedure of customers verification, account establishment, maintenance and closures
  • Management the processing of all customer deposits and withdrawals in a timely manner
  • Investigating and resolving potential issues arising from customer deposits, withdrawals or client activity
  • Liaising with other departments to escalate and resolve all client issues in a timely manner
  • Monitoring the efficiency of cooperation with various PSP, risk assessment and management
  • Reviewing the automation of Back Office and replacing manual processes with automated systems where required
  • Preparation of back office procedures, policies, terms & conditions, contracts and relevant disclaimers
  • Controlling over the reconciliation of all financial assets of the company
  • Preparation of various internal and regulatory reports
  • Assistance with AML monitoring 

Requirements:

  • Experience on the position Head of Back Office or similar position
  • Experience in financial or crypto, banking, gaming industry
  • Practical experience with KYC, AML procedures, etc.
  • Experience managing a team 
  • Experience in implementing new payment systems
  • Knowledge of data analytics and reporting
  • Good understanding of financial tools
  • People management and Leadership skills
  • Upper intermediate and higher level of English
  • Holder of CySEC Advanced Certificate

Salary:

  • The company is offering a 2,500 – 3,500 Euros gross per month (based on skills and experience) + medical insurance + parking

Working hours:

  • The working hours are 10am to 7pm Monday to Friday.

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Head of Back Office with reference number 2971.
Or you can apply directly through your candidate login by hitting the APPLY button.