Our client is a prestigious Hospitality Group consisting of 3 high end restaurants offering an exceptional culinary and leisure experience located in Limassol and they are looking for a Group Operations Manager that has experience and coming from the same industry sector- Limassol
Role Overview
We are looking for an experienced and highly capable Group Operations Manager to oversee and streamline operations across three premium venues in Limassol.
This role requires a strong leader who can manage teams, implement structure, and ensure consistency in service, quality, and profitability across all locations. The ideal candidate brings both strategic thinking and hands-on execution.
Key Responsibilities
- Operational Leadership
- Oversee daily operations across all venues, ensuring smooth and efficient service
- Implement and maintain standard operating procedures (SOPs)
- Ensure consistency in guest experience, service standards, and brand identity
- Monitor and improve operational workflows across front and back of house
- Team Management
- Lead, train, and develop venue managers and key staff
- Build a strong management structure with clear accountability
- Handle recruitment, onboarding, and performance evaluations
- Foster a culture of professionalism, ownership, and teamwork
- Financial Performance
- Monitor P&L across all venues and drive profitability
- Control costs (labour, inventory, suppliers) without compromising quality
- Set budgets and track KPIs for each location
- Identify opportunities for revenue growth and operational efficiency
- Quality & Guest Experience
- Ensure high standards in food, beverage, and service delivery
- Actively monitor guest feedback and resolve issues quickly
- Maintain strong attention to detail across all touchpoints
- Supplier & Inventory Management
- Oversee procurement and supplier relationships
- Ensure cost-effective purchasing and stock control systems
- Minimise waste and improve inventory accuracy
- Compliance & Standards
- Ensure full compliance with health, safety, and local regulations
- Maintain hygiene and safety standards across all venues
Requirements
- Proven experience as an Operations Manager or similar role in hospitality (multi-unit preferred)
- Strong leadership and people management skills
- Solid understanding of restaurant/bar operations at all levels
- Experience managing budgets, P&L, and cost control
- Excellent organisational and problem-solving skills
- Ability to work under pressure and manage multiple venues simultaneously
- Fluent in English (Greek or Russian is a plus)
What We’re Looking For
- Someone hands-on, not just office-based
- Strong presence on the floor and with teams
- Detail-oriented but also commercially sharp
- Able to bring structure where needed and scale operations properly
Benefits:
- 4-5k Gross monthly - Competitive salary based on experience.
- Performance-based incentives
- Growth opportunity within an expanding hospitality group
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Group Operations Manager - (Hospitality and F& B) with reference number 4273.
Or you can apply directly through your candidate login by hitting the APPLY button.
