A Payment Solutions Company in Limassol belongs to a group of very innovative companies with excellent benefits and they are looking for a Global Risk Manager to oversee and enhance our risk management framework across multiple jurisdictions, ensuring compliance with regulatory requirements around the globe as well as Card Scheme requirements. The role will be instrumental in managing credit, fraud, operational, and regulatory risks for our acquiring business, optimizing risk policies, and maintaining a balance between risk mitigation and business growth. Experience in a regulated payment institution is a must.
Responsibilities:
- Develop, implement and oversee a global comprehensive risk management framework, policies, and procedures align with regulatory and partners requirements as well as PCI DSS Security standards.
- Monitor and manage key risk indicators (KRIs) and ensure alignment with the company’s risk appetite.
- Develop and oversee business continuity plans and crisis management protocols.
- Be the point of contact for risk management inquiries and reporting from internal and external sources (Auditors, CBC, Acquirers, Partners, Schemes etc.)
- Implement relevant Card Scheme rule updates and provide ongoing guidance to our merchants and internal teams, including Underwriting and Sales.
- Manage non-compliance notifications from the card schemes. Work closely together with our Merchants, Card Schemes and other stakeholders to solve these cases quickly.
- Quarterly, annual and ad hoc risk reports for major risks identified to the Board of Directors and the Audit, Compliance and Risk Management Committee including an Enterprise-Wide Risk Assessment.
- Participate in the Audit, Compliance & Risk Management Committee meetings to provide information on the risks identified and address emerging and existing risk issues.
- Monitor mitigating actions on open audit recommendations, and provide progress status to the Audit, Compliance & Risk Management Committee as appropriate.
- Risk mitigation strategies through the development and implementation strategies to mitigate identified risks, including setting risk limits, implementing controls, and taking corrective actions when risks exceed acceptable levels.
- Analyze causes of loss incidents, and implement corrective actions, or recommend implementation.
- Identify and implement remedial measures to manage the risks associated with the outsourced functions and operations of the Company.
- Communicate changes to the policies arising out of regulatory changes or changes arising from card scheme requirements. Update of policies and procedures to reflect the evolving best industry practices.
- Review the transaction monitoring and underwriting processes and procedures performed by the 1st line of defense and advise on implementation of additional monitoring rules or process enhancements.
- Monitoring fraud and dispute levels as per Card Scheme regulations on a merchant and acquirer level.
- Perform risk assessments for new products/features and existing processes/systems to surface risks across all risk categories (i.e. operational, strategic, reputational, etc.).
- Advise on risk mitigation strategies and control mechanisms to prevent fraud, abuse, and other operational risks that negatively impact the organization, our partners, and our customers.
- Build risk awareness amongst staff by providing support and training within the organization and make the board aware of the potential risk the company may encounter.
- Review and assess clients’ credit, reputational, regulatory and compliance risks.
Qualifications:
- At least 5 years of working experience in a Risk Management Role in the acquiring payments industry is a must.
- Experience dealing with external parties such as Regulators (CBC, FCA), Auditors, Card Schemes, APMs, Bank Sponsors etc.
- Knowledge of merchant acquiring, card scheme rules, chargeback processes, and AML/CFT compliance.
- Operational Approach with ability to communicate and the Risk Management essentials to employees and Executives
- Experience working with risk modelling, data analytics, and fraud detection tools.
- Strong communication and stakeholder management skills.
- Ability to work in a fast-paced, global environment with cross-functional teams.
Working hours:
- Flexible working hours (Monday to Friday), hybrid working is possible
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Global Risk Manager (hybrid) with reference number 3338.
Or you can apply directly through your candidate login by hitting the APPLY button.
