Our client is an established international Supply Chain Management Company in Limassol and they are looking for Customer Service Representative with experience in a similar role in the Freight Forwarding industry. The Customer Service Officer is responsible for ensuring a seamless customer experience by managing inquiries, resolving issues, and coordinating with internal teams. The role requires excellent communication skills, a proactive attitude, and a strong commitment to customer satisfaction in the logistics industry.
Responsibilities:
- Daily Operations monitoring and assisting
- Shipments follow up and customer updating
- Indoor sales assistance / inquiries /intercompany requests
- Cargo wise shipments importing /manifesting
Qualifications:
- Experience in a similar role in the Freight Forwarding industry is a must
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Must be able to read, write and speak Greek and English fluently
Working hours:
- The working hours are 08:00 – 12:00 – 14:00-17:00, Monday to Friday (onsite role)
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Customer Service Representative with reference number 3035.
Or you can apply directly through your candidate login by hitting the APPLY button.
