Our client, a highly successful and industry leading Online Gaming Company, is looking to hire a Brand Ambassador to join their team based in Limassol.
As a Brand Ambassador, you will interact with customers and assist them and be in charge of making sure that the customers in your market are having a top-notch experience by:
- Caring for new customers and make sure they are having a great experience
- Creating individualized campaigns and communicate them to the customers by phone, emails and sms.
- Providing help to customers experiencing problems in the payment process
- Going the extra mile to engage customers
Responsibilities:
- Effectively communicating with customers in their designated language.
- No similar experience is needed, an extensive training package is provided by the company. A great attitude is what we are looking for.
- Excellent writing and communication skills
- Ability to multitask and self-manage your workload
- Ability to work shifts
- Ability to work independently as well as being a team player
- Positive attitude
- Result oriented
- Computer literate (Excel, Word, Email etc)
Requirements:
- Native English level
- Proven customer service experience is welcomed but not mandatory since the company provides comprehensive in-house training.
- Strong communication/public relations along with active listening skills required.
- Customer orientation and the ability to adapt and respond to diverse sorts of characters
- Proficiency working on computers and touch typing are required.
- Ability to perform under pressure
- Accountability and conscientiousness
Benefits:
- Excellent work environment
- Attractive salary package
- Monthly and Annual incentive Bonus
- Monetary vouchers on Birthdays and other special occasions
- Fully equipped kitchen and in-house entertaining space
- Options to enrol in Company's medical insurance plan
- Possibilities to enrol in Company's pension plan
- Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities.
- Casual Dress Code
- A chance to advance professionally inside one of the world's largest iGaming organisations.
Working hours:
- Monday through Saturday. Sundays are always off, and agents work only one Saturday every three weeks.
Shifts:
- Monday to Friday earliest shift starts 10:00am latest shift finishes 03:00am in rotation. For example 1 week working from 10:00am to 19:00pm then weekend off next week 13:00pm to 22:00pm weekend off and then working 18:00pm to 03:00am then weekend off.
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Brand Ambassador Agent with reference number 2701.
Or you can apply directly through your candidate login by hitting the APPLY button.
