Our client, one of the leading Construction and Development companies in Cyprus, responsible for many of the island's landmark developments, is looking to hire a Temporary Sales Administrator for one of their developments in Limassol, for a 5 month contract. The successful candidate needs to be available to start from mid-November.
The Sales Administrator is responsible for providing administrative, customer service, and office operations support to the Sales Department, ensuring smooth day-to-day workflow, accurate documentation, timely coordination, and a professional client experience.
The role supports enquiries, correspondence, scheduling, record keeping, invoice processing, contract and presentation preparation, while liaising with internal departments and assisting management in line with company policies and procedures.
Responsibilities:
- Sales administration and office operations: Provide secretarial and administrative support to the Sales Department and manage day-to-day office operations, ensuring smooth workflow, effective coordination, and timely support to departmental needs.
- Client reception and customer service: Act as the first point of contact for clients and prospective clients, handle enquiries, direct requests to the appropriate personnel, and provide customer service support when required across the company’s business streams.
- Customer needs and concerns: Identify customers’ needs and expectations, address concerns in a timely manner, and support the effective resolution of client enquiries or issues.
- Customer complaints and challenging situations: Address customer complaints professionally, escalate matters where required, and manage challenging situations that may affect clients with discretion and service focus.
- Work organisation and prioritisation: Manage, prioritise, and organise work effectively while handling multiple tasks, deadlines, and requests from the Sales Department, management, colleagues, clients, and other stakeholders.
- Scheduling and meeting coordination: Coordinate meetings, appointments, and diary arrangements for colleagues and management, ensuring schedules are organised and communicated effectively.
- Correspondence and invoice processing: Handle office correspondence, enquiries, emails, and phone calls, and enter invoices into the relevant system for processing, approval, and payment follow-up.
- Operations Manager support: Assist the Operations Manager with day-to-day tasks and administrative requests as required.
- Document organisation and information sharing: Organise documents in electronic form, maintain accurate records, communicate relevant information, and present documents or updates when requested.
- Call centre database records: Maintain call centre database records in a clear, accurate, and comprehensible manner, ensuring information is updated and accessible when required.
- Contract and presentation preparation: Prepare contracts, presentations, and related sales documentation, ensuring accuracy, completeness, and alignment with departmental requirements.
- Offer evaluation support: Support the offer evaluation process by collecting, organising, and presenting relevant information and documentation for review.
- Office supplies, equipment, and facilities coordination: Maintain adequate office supplies, place orders as necessary, ensure office equipment such as printers and copiers is functioning properly, and coordinate with cleaning staff or external vendors to keep the office clean, organised, and well maintained.
- Interdepartmental liaison: Liaise with other departments to support the smooth flow of information, coordination of tasks, and timely completion of sales-related administrative actions.
- Policies and procedures: Comply with the company’s policies, procedures, standards, and internal processes at all times.
- Ad hoc departmental support: Carry out any other reasonable ad hoc duties required to support the Sales Department, office operations, and the wider business.
Requirements:
- At least 2 – 3 years of experience in a similar role
- The candidate must be able to speak, read and write both English and Greek fluently. Russian will be considered an advantage
Skills:
- Customer focused
- Positive and effective
- Self-confident / determined
- Team work spirit
- Initiative
- Resourceful
- Ability to create and maintain good relations
- Energetic
Working Hours:
- 8:30am – 4pm (with no lunch break)
- 40 Hours per week, including 1 Saturday morning per month
Benefits:
- The client is offering a salary between €1,300–€1,650 euros gross per month based on experience, qualifications and skills
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Temporary Sales Administrator with reference number 4568.
Or you can apply directly through your candidate login by hitting the APPLY button.
