Our client is a long-standing established property entity, whose core business is Real Estate in Limassol and they are looking to hire a Reception Administrator.
We are looking for a friendly, motivated Reception Administrator to become part of our dynamic Front Desk team, delivering exceptional customer service and ensuring that every guest feels welcome. If you have a passion for hospitality and enjoy creating unforgettable experiences, we’d love to hear from you!
Key Responsibilities:
- Be part of the Front Desk team and perform on-going front desk duties.
- Provide an optimal level of service and hospitality to the guests.
- Act as the point of reference for tenants or owners who need assistance or information.
- Respond to guests' needs and requests and resolve issues/complaints/problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Complete and maintain any incident reports, daily activity reports or other reports requested by the management.
- Maintain strong relationships with all other departments, administration, housekeeping, maintenance, etc,
- Having a clear understanding of the rental pooling scheme and which apartments are involved.
- Work closely with the internal teams to handle reservation requests, special events, etc.
- Computing all client’s billings, accurately post charges to guest rooms and house accounts.
- Provide remote support other projects.
- Receive and transmit/delivering messages for clients.
- Assist the Property Administration and/or the House Manager with all the administration tasks related to the smooth operation of the building.
What We’re Looking For:
- High School Diploma or Qualification in Office Administration/Hospitality Management.
- Experience in a similar position for 2-3 years.
- Strong working knowledge of relevant computer software including MS Office and booking and payment systems(visa).
- Outstanding customer services skills, professional verbal & written communication skills in Greek and English.
- Strong interpersonal and problem-solving abilities.
- Highly responsible and reliable.
- Ability to work well under pressure in a fast-paced environment.
- Strong organizational and administration skills with close attention to detail.
What We Offer:
- Attractive remuneration package + 13th salary.
- 21 Paid Annual holiday leaves.
- Bonus based on performance.
- Be a part of a pleasant and friendly working environment.
Working Hours
- Morning shift schedule 5-day job (Monday – Sunday) from 08:00 a.m. to 17:00 p.m.
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Reception Administrator - Luxury Building with reference number 3396.
Or you can apply directly through your candidate login by hitting the APPLY button.
