Our client is a professional and well-established Forex Trading Company and they are looking to hire a motivated individual in the role of PSP Specialist for their office in Nicosia. As a PSP Manager, the candidate will play a crucial role in managing and reporting on PSP performance while supporting new integrations and optimizing existing ones. This position requires a cycle of assessment, action, and achievement to ensure strategic projects align with operational needs, functionalities, and legal requirements. The candidate will collaborate closely with the tech department to find solutions and conduct necessary product testing.
Responsibilities:
- Identify, evaluate, and onboard new Payment Service Providers (PSPs) based on business needs.
- Benchmark industry options and manage PSP performance (approval ratio) and volumes.
- Lead the onboarding of new payment solutions for current and future target markets.
- Serve as the primary contact with payment providers and manage escalations of payment-related issues.
- Stay updated on new payment solutions and industry trends through research and networking.
- Monitor payment provider settlements and bank reconciliations, reconciling payments received against statements.
- Communicate regularly with partners to identify opportunities and stay updated on offerings.
- Supervise existing and ongoing relationships between merchants and PSPs.
- Report directly to management on performance and collaborate with the division to reach monthly targets.
Requirements:
- Bachelor’s degree in finance, business, or a related field.
- At least 2 - 4 years of experience in a similar role within the Financial industry sector.
- Knowledge of Payment Operations Platforms (Cashier): routing, cascading, rules, etc.
- Fluent in English with exceptional communication and interpersonal skills.
- Proven ability to establish and maintain strong relationships with all payment providers.
- Experience in reviewing processes and system functionalities to drive optimization and improvement efforts.
- Detail-oriented, conscientious, and highly organized, with the ability to meet strict deadlines.
- Proficiency in financial management software and advanced MS Excel skills.
- Strong analytical and problem-solving skills, with the ability to interpret complex financial data.
Working hours:
- The working hours are Monday – Friday from 9am to 6pm (can be flexible) with 1 hour lunch break (onsite role)
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of PSP Specialist with reference number 2489.
Or you can apply directly through your candidate login by hitting the APPLY button.
