Our client is a leading international CySEC Licensed Forex Trading Company with offices in a number of locations worldwide and they are looking for an IT Service Desk Technician to join their IT Team. The successful candidate will be responsible for maintaining the Company’s IT systems (software, hardware, communication), and assisting internal users with their IT requests and issues. Depending on experience, the successful candidate will also be expected to initiate and undertake IT Projects, participate in the management of IT Security, and have responsibilities including Administrating Active Directory, Domains and Office 365.
Responsibilities:
- Undertake maintenance of IT systems as prioritized
- Provide approachable and professional IT Support to internal users, both locally and overseas
- IT Service Desk duties, including the resolution of issues; the management of Office hardware; Leavers & Joiner processing etc.
- Maintain critical Technology systems such as email, Domains, Telephony, the LAN, Wi-Fi, PCs, Laptops, Printers, backups, local servers
- Analysis, Comparison and Purchases of IT Equipment and IT related services
- Ensure that all telecommunication systems are always functioning
- Participate in ongoing activities to enhance the IT Infrastructure of easyMarkets
- Participate in the management of the Generators and UPS and dealing with the Electricity Authority when required
- Identify, propose, and implement improvements to systems, procedures, and services
Other Responsibilities:
- Participate in the Administration of the Active Directory, Domain and Office 365 environments, in addition to third party on premises and SaaS Applications
- Lead and collaborate on projects to enhance the operating environment and IT Security
- Actively participate in the monitoring and enforcement of IT Security Policies and the management of Security Systems
- Assist with gathering evidence for IT Audits, and periodical reviews related to the governance of the IT Systems, User Accounts, and Access
Requirements:
- Diploma in Computer Science or Computer Engineering or equivalent
- 2-3 years of experience including working as a Service Desk Technician
- Ability to troubleshoot in a Windows / MAC (system & end client)
- Administer and manage Antivirus Console
- Administer and manage WDS/MDT Server
- Basic network experience with switches and VLANS
- Experience with Active Directory and knowledge AzureAD managing GPOS, DNS, DHCP
- A desire to learn by proactive self-study and via mentoring from senior colleagues
- Knowledge of monitoring system solutions
- Unquestionable integrity and honesty
- A can-do attitude and willingness to support the team in all aspects of the role
Beneficial Experience:
- 1-2 years of experience working as an IT System Administrator in a Microsoft heavy environment
- Experience managing Windows Servers in an Enterprise environment
- Telephony management experience (PBX, DID, Trunking)
- Practical experience managing, (and ideally in integrating), IT Security tools and systems
- Knowledge of Firewall administration and Networking
- Experience in administrating cloud and hybrid environments (O365 AzureAD)
- Ability to troubleshoot Linux (system & end client)
Working hours:
- The working hours are 8-9am start, with 5-6pm finish (flexible), Monday to Friday (1 day working from home after 3 month probation period)
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of IT Systems Administrator (IT Support) - Hybrid with reference number 1655.
Or you can apply directly through your candidate login by hitting the APPLY button.
