Our client, a global award-winning online FX & CFD trading company, is currently looking to hire an experienced FX Sales Executive to join their office in Limassol.
Responsibilities:
- Responding to client queries relating to account management
- Provide client support including technical, operational and basic trading
- Responding to incoming inquiries from clients via email, live chat and telephone in a timely and professional manner
- Promoting products and services to clients and optimizing customers' satisfaction
- Client relationship management
- Assisting in the implementation of new procedures and processes
- Adhere to revisions to existing compliance practices and procedures
- Co-operation and participation with ongoing training program
- Interacting with other departments as necessary to meet client's needs
- Maintaining professionalism at all instances
Requirements:
- Fluency in English
- Previous experience in FX Sales role in FX will be considered an advantage
- Attention to details and quality of work
- Educated to a degree level
- Client facing experience, preferably in a finance-related role
- Genuine interest in financial markets
- Experience using MT4 and MT5 platforms (basic trading knowledge an advantage, but not necessary)
- Basic IT troubleshooting skills
- Ability to perform in a fast-paced environment
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of FX Sales Account Manager with reference number 2535.
Or you can apply directly through your candidate login by hitting the APPLY button.
