Our client, a CySEC regulated Forex Company in Limassol, is looking for a Client Relations and Support Officer / Retention Officer (German Speaker).
Responsibilities:
- Providing existing and prospective clients with the highest level of service in a timely manner.
- Promoting the company’s financial products and services.
- Achieving daily and monthly KPIs through contacting clients via phone, emails, and other communication channels.
- Developing business relationships with existing and prospective clients and partners.
- Keeping up to date with the financial markets and communicating these to clients.
Requirements:
- Good verbal and written communication skills
- Experience delivering client-focused solutions to customer needs.
- At least 2 years experience in Retention in forex
- Negotiation and presentation abilities
- Customer support-focused
- People skills
- EU-citizenship
Working hours:
- The working days are from Monday to Friday, 9.45am – 7pm (onsite role)
Salary:
- The company is offering a salary based on skills and experience + medical scheme + provident fund and other benefits.
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Client Relations and Support Officer (German Speaker) with reference number 2304.
Or you can apply directly through your candidate login by hitting the APPLY button.
