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Turkish-speaking Customer Care Officer - Limassol

Our client, a CySec Regulated Forex Company in Limassol, is now looking to recruit a Turkish-speaking Customer Care Officer.

Responsibilities:

Dealing with clients' inquiries via live chat, email and telephone
Performing personal clientele analysis and taking actions as required
Handling client inquiries appropriately and ensuring that high level service is provided
Promoting available products and services to clients
Developing and maintaining excellent relationships with prospective and existing clients
Cooperating effectively with other departments as required
Contributing to team effort by achieving targeted results

Main requirements:

Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Fluent Turkish speakers with excellent oral and written skills in English
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Valid work permit required

Benefits: 

Performance related reward 
Private health insurance
Corporate pension insurance
Intellectually stimulating work environment with lots of team activities
Continuous personal development and international training opportunities
Masseuse

Working hours:

The working hours are shift hours: 8:00 - 16:30 and 14:00 - 22:30 (Monday - Friday). Once every 6 weeks employee will need to work either a Saturday or a Sunday. Employee will be paid extra and have an additional day off within the same week.

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Turkish-speaking Customer Care Officer with reference number 125.
Or you can apply directly through your candidate login by hitting the APPLY button.

 

Customer Service Representative

Limassol

Salary based on skills and experience + medical insurance + provident fund

Apply

Contact Us

Corner Anexartesias & Kyriakou Matsi Streets, Limassol Roussos Tower, Limassol

admin@smstaffmatters.com

+357 25341383

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