Turkish-speaking Customer Care Officer - Limassol

  • Location:

    Cyprus, Limassol

  • Discipline:

    Customer Service

  • Job type:


  • Benefits:

    Salary based on skills and experience + medical insurance + provident fund

  • Published:


  • Expiry date:


  • Reference:


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Our client, a CySec Regulated Forex Company in Limassol, is now looking to recruit a Turkish-speaking Customer Care Officer.


  • Dealing with clients' inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Promoting available products and services to clients
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Turkish speakers with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required


  • Performance-related reward 
  • Private health insurance
  • Corporate pension insurance
  • Intellectually stimulating work environment with lots of team activities
  • Continuous personal development and international training opportunities
  • Masseuse

Working hours:

  • The working hours are shift hours: 8:00 - 16:30 and 14:00 - 22:30 (Monday - Friday).
  • Once every 6 weeks employee will need to work either a Saturday or a Sunday. The employee will be paid extra and have an additional day off within the same week.

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Turkish-speaking Customer Care Officer with reference number 125.
Or you can apply directly through your candidate login by hitting the APPLY button.