Our client, a CySec Regulated Forex Company in Limassol, is now looking to recruit a Turkish-speaking Customer Care Officer.
Responsibilities:
Dealing with clients' inquiries via live chat, email and telephone
Performing personal clientele analysis and taking actions as required
Handling client inquiries appropriately and ensuring that high level service is provided
Promoting available products and services to clients
Developing and maintaining excellent relationships with prospective and existing clients
Cooperating effectively with other departments as required
Contributing to team effort by achieving targeted results
Main requirements:
Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Fluent Turkish speakers with excellent oral and written skills in English
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Valid work permit required
Benefits:
Performance related reward
Private health insurance
Corporate pension insurance
Intellectually stimulating work environment with lots of team activities
Continuous personal development and international training opportunities
Masseuse
Working hours:
The working hours are shift hours: 8:00 - 16:30 and 14:00 - 22:30 (Monday - Friday). Once every 6 weeks employee will need to work either a Saturday or a Sunday. Employee will be paid extra and have an additional day off within the same week.
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Turkish-speaking Customer Care Officer with reference number 125.
Or you can apply directly through your candidate login by hitting the APPLY button.