Retention CRM Manager (internal) - Limassol

  • Location:

    Cyprus, Limassol

  • Discipline:

    Forex

  • Job type:

    Permanent

  • Benefits:

    Salary of 1,400 - 1,800 Euros gross per month based on skills and experience + medical insurance

  • Published:

    2022-12-02

  • Expiry date:

    2023-03-02

Our client, a Financial Services Company to the forex industry in Limassol, is looking for a Retention CRM Manager. This service provider is supporting a number of brands. 

Responsibilities:

  • Handling the databases of the agents and keeping them up to date;
  • Follow up on daily competitions happening on the sales floor;
  • Keeping the agents and the management updated for any changes in the reports;
  • Monitoring daily activities and incoming traffic;
  • Optimize the handling of the clients through the CRM;
  • Ensure that the sales agents follow the company’s procedures;
  • Generate daily-weekly-monthly reports and update spreadsheets;
  • Provide CRM training to new sales employees;

Requirements:

  • Good Knowledge of Microsoft Suite, especially Microsoft Excel will be considered as an advantage;
  • Fluent in English language, both verbal and written;
  • Previous experience in similar role or experience in Financial industry will be considered as an advantage.
  • Team Player;
  • Multitasker;
  • Self – motivated;
  • Problem Solver;
  • Experience in working under pressure with loud environment.

Working hours:

The working hours are Monday to Friday 10:00 – 19:00 or 11:00 – 20:00. Holidays and Weekends are on Rotation with Extra Payment. (Weekends include one weekend per month).

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Retention CRM Manager (internal) with reference number 989.
Or you can apply directly through your candidate login by hitting the APPLY button.