Our client, a mobile connectivity solutions company in Limassol, is looking for a driven and experienced Pre-Sales and Support Specialist, Wireless who will accompany customers throughout the development cycle of their products, ranging from design to integration and testing phases. You will also be responsible for customer demonstrations and training sessions. Interactions with customers will be via our portal and by telephone, in addition to visits to their offices. Support experience is not a must; level of knowledge of mobile technologies is more important
Responsibilities:
- Provide technical support to The Company’s clients in the following expertise:
- The hardware and electronic components of our boards and systems (DSP, ARM controller, power amplifiers, etc.);
- Embedded software L1 PHY, stack (L2 / L3) and wireless core (LTE, UMTS and GSM);
- Our embedded development environment for our DSP
- Train customers to integrate and use The Company’s products
- Assist the sales team in customer meetings with technical demonstrations and presentations
- Assist with coordination between sales, engineering and product management teams to deliver products that meet customer requirements and deadlines
- Participate in writing and reviewing technical documentation used by clients
- Attend trade shows and conferences with the sales team
Requirements:
- Bachelor’s degree in telecommunication, electrical engineering, computer engineering or computer science
- Some experience in telecommunications is a must
- Good communication skills
- Excellent knowledge of English, oral and written
- Organized and able to work independently
- Strong knowledge of wireless base stations, including system architecture, hardware and software development, testing phases and field deployment
- Experience with networking and WiFi protocols
- Strong knowledge of wireless protocols and standards
- Solid experience with at least one of the following technologies: LTE, UMTS and GSM
- Experience with C/C ++ and/or embedded programming languages
- Strong knowledge of Linux
- Familiar with electronic equipment, radio frequency transmitters and power amplifiers
- Good team player
- Autonomous, quick learner
- Like investigating bugs
- Good interpersonal and communicational skills
- Available for international travel about 25% of the time, sometimes with short notice
Working hours:
- 8 hours per day with some flexibility: arriving at work between 09:00-12:00 and 1 hour lunch break.
- Working from home sometimes is an option
The company is offering:
- A workplace at the cutting edge of technology in a growing business
- To be in contact with wireless technology experts
- Competitive conditions (salaries, benefits)
- A work-family balance (flexible schedule, work remotely, etc.)
- A friendly and collaborative work atmosphere
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Pre-Sales and Support Specialist with reference number 603.
Or you can apply directly through your candidate login by hitting the APPLY button.
