Our client, a mobile connectivity solutions company in Limassol, is looking for a driven and experienced Presales and Customer Support Specialist, Wireless who will accompany customers throughout the development cycle of their products, ranging from design to integration and testing phases. You will also be responsible for customer demonstrations and training sessions. Interactions with customers will be via our portal and by telephone, in addition to visits to their offices. Support experience is not a must; level of knowledge on mobile technologies is more important.
Responsibilities:
- Provide technical support to the company’s clients in the following expertise:
- The embedded development environment for our DSP.
- Complete portable base station systems.
- Train customers to integrate and use the company’s products.
- Assist the sales team in customer meetings with technical demonstrations and presentations.
- Assist with coordination between sales, engineering, and product management teams to deliver products that meet customer requirements and deadlines.
- Participate in writing and reviewing technical documentation used by clients.
- Attend trade shows and conferences with the sales team.
Requirements:
- Bachelor’s degree in telecommunication, electrical engineering, computer engineering or computer science
- Experience of at least 1~2 years’ technical cellular networks
- Excellent knowledge of English, oral and written
- Experience with C/C ++, Python and/or embedded programming languages
- Strong knowledge of Linux.
- Familiar with electronic equipment, radio frequency transmitters and power amplifiers.
- Good team player
- Autonomous, quickly learner
- Likes investigating bugs
- Good interpersonal and communicational skills
- Available for international travel about 25% of the time, sometimes with short notice.
Working hours:
- 8 hours per day with some flexibility: arriving at work between 09:00-12:00 and 1 hour lunch break.
- Working from home sometimes is an option
The company is offering:
- A workplace at the cutting edge of technology in a growing business
- To be in contact with wireless technology experts
- Competitive conditions (salaries, benefits)
- A work-family balance (flexible schedule, work remotely, etc.)
- A friendly and collaborative work atmosphere
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Presales and Customer Support Specialist with reference number 921.
Or you can apply directly through your candidate login by hitting the APPLY button.
