Our client is a is a fintech / payment infrastructure consulting company who is looking for an Payments Support (Operations) Officer- Location Limassol.
The company is a fintech / payment infrastructure consulting company that helps businesses set up, manage, and optimize their payment systems globally.
they act as a specialized partner that builds and runs payment ecosystems, helping companies improve transaction success rates, reduce issues, and scale internationally.
Job Description – Payments Operations Officer
Duties & Responsibilities:
- Communicating with banks and payment providers to ensure smooth transactions.
- Monitoring and responding to sales inquiries in a timely and accurate manner.
- Clear and responding to emails, messages, and requests in a timely manner.
- Assisting in payment provider setups via cashier.
- Supporting continuous improvement efforts and updating the internal knowledge base.
- Reporting issues and providing information to payment providers.
- Ensuring completion of assigned tasks within the business day.
- Liaise with correspondent banks and third-party payment providers on any issues related to payments.
Requirements:
- 1+ years of experience in a similar role or onboarding-focused role within the financial services industry.
- Experience and knowledge of payment industry regulations, standards, and processes.
- Excellent verbal and written communication skills with experience in working with cross-functional teams and stakeholders.
- Experience working with PSPs and an understanding of industry trends and potential challenges.
- Attention to detail and a commitment to accuracy in documentation and contract management.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- A Bachelor's Degree in Business Administration, Finance, Accounting or related fields, will be considered a plus.
- Proficient in Microsoft Office Suite with strong Excel skills
Benefits:
- Attractive remuneration package according to qualifications and experience.
- Private Medical Insurance after completion of the first 3 months of employment.
- Discretionary performance bonus and annual salary review.
- Employee Referral Bonus.
- 21 days of Annual Leave.
- 5 days of Paid Sick Leave.
- Corporate discounts.
- Free snacks and beverages daily, complimentary lunch on Fridays and sweet Mondays’ brunch to seize the week.
- Amazing Opportunities for career advancement vertically and horizontally.
- Magnificent Corporate Events and Team building activities.
- And many more….
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Payments Support (Operations) Officer with reference number 4257.
Or you can apply directly through your candidate login by hitting the APPLY button.
