Our client, a leading fertility clinic in Cyprus is looking for a proactive and organized Patient Coordinator to join their growing team in Limassol. This role combines administrative excellence with patient-centered care, ensuring smooth operations and exceptional service for our patients and donors throughout their treatment journey.
Requirements:
- We are looking for an individual who thrives in a fast-paced environment and can manage multiple moving parts efficiently.
- Fully fluent in Greek and English (written and spoken); additional languages are a plus.
- Strong organizational and multitasking skills.
- Highly proficient in Microsoft Excel, Word, and CRM systems.
- Comfortable using tools such as, Microsoft 365, Google Calendar, Google Drive, Facebook, Instagram, and other digital platforms.
- Excellent communication and interpersonal skills to interact with patients, donors, and team members.
- Previous experience in a medical or patient-facing role is highly desirable.
- Attention to detail and ability to work independently while maintaining team collaboration.
Responsibilities:
- You will be responsible for coordinating the patient and donor experience, ensuring seamless communication and organization across all aspects of their treatment journey.
- Coordinate and manage patient and donor appointments, ensuring all timelines are met.
- Maintain and update patient files in the CRM system with therapy details, treatment plans, medications, lab results, consent forms, and more.
- Communicate with clinics locally and internationally to align schedules and coordinate care.
- Handle payments, planning, and budgeting for patient and donor treatments.
- Monitor and follow up with patients throughout their treatment process.
- Prepare monthly performance reports for presentation to management.
- Assist with administrative tasks, including billing, record-keeping, and correspondence.
Benefits:
- Competitive salary based on qualifications and experience plus bonus scheme.
- Opportunities for career advancement and growth.
- Continuous education and training to develop your skills.
Working Hours:
- Working Hours: 9:00 AM to 6:00 PM (1-hour break)
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Patient Coordinator with reference number 4123.
Or you can apply directly through your candidate login by hitting the APPLY button.