Our client is a fast-growing and innovative service provider established in Limassol with international exposure and due to continuous growth, they are looking to recruit a Merchant Account Manager to handle and manage our service providers (PSPs and EMIs mainly).
Our team consists of IT, Marketing, eCommerce & other high caliber professionals with experience in different industries.
Job Responsibilities:
- Manage service providers' applications, commercials, and agreements is in line with the different stake holders’ requirements.
- Perform KYB review on service providers.
- Create and/or Organise service providers information logging, reporting, and sharing processes.
- Perform research, analysis and presentation of new payment and risk management solutions to the head of department according to the current business needs and growth strategy.
- Be on top of new payments and risk management solutions and trends within the industry.
- Develop strong professional relationships with business partners, all customer-facing departments, finance, and compliance teams.
- Keep suppliers up to date with relevant company business needs and requirements.
- Regularly initiate performance and cost analysis on tools and department procedures.
- Perform payment methods configurations and testing.
- Perform various computations, reconciliations and produce relevant reports.
- Contribute to ensure the overall readiness of all departments for the launch of new ecommerce products and functionalities.
- Be one of the points of contact for internal stakeholders for high level queries and ensure stakeholder reports are always kept up to date.
- Constantly develop self to increase personal contribution to the role.
Requirements:
- Solid demonstrated working knowledge of at least 3 of the 5 below points:
- Project and tasks management.
- Platforms/systems technical implementation and optimisation.
- Business relationship management.
- Online payment and/or Risk management systems.
- Business Analysis and process optimisation.
- At least 3 years of proven experience in a similar leading role within the high-risk merchant industries.
- Fluent in English, spoken and written
- Proficiency with Microsoft Office applications, particularly Excel
Other skills:
- Good planning, organizational and time management skills, including ability to estimate effort and duration of Project Management tasks
- Coaching and Team Leading skills.
- Meticulous, takes initiative and possesses good analytical skills.
- Efficient Recruitment.
- Organised, efficient, and looking to succeed within a results-driven team.
- Attention to details, inquisitive nature and confident in the decision making.
- Self-starter and able to work without direct supervision.
- Ability to motivate oneself and others in challenging conditions.
- Flexibility to work on call evenings and/or weekends if needed.
Working hours
- Working on shifts (5 days a week from 9h00 to 18h00). Example 1 week from Wednesday to Sunday from 9h00 to 18h00
Benefits:
- Breakfast items daily
- Free Lunch 3 times/week
- Work from Home plan
- Group Medical Plan
- Flexible Working Hours
- Personal Development allowance
- Corporate Discount Card
- Free Transportation
- Friday Drinks
- Quarterly Group events
- Referral Bonus Scheme
- Relocation allowance to Cyprus
- Annual Bonus based on Performance
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Merchant Account Manager with reference number 485.
Or you can apply directly through your candidate login by hitting the APPLY button.