IT Support / Specialist - Nicosia

  • Location:

    Cyprus, Nicosia

  • Discipline:

    IT

  • Job type:

    Permanent

  • Benefits:

    22-25 k Gross annual based on skillset and years of experience + Benefits

  • Published:

    08-08-2025

  • Expiry date:

    07-11-2025

  • Reference:

    3719

Our client is an independent and highly respected professional services firm, based in Nicosia, who is looking to onboard an IT Support / Specialist with 1-3 years of experience.

Job description:

  • We are seeking a highly organised and technically skilled IT Specialist to support our internal systems, infrastructure, and end users.
  • The successful candidate will be responsible for day-to-day IT operations, workstation setup, software and hardware configuration, SharePoint access management, and collaboration with external IT providers.

Responsibilities:

  • This job position has the following responsibilities and duties:
  • First point of contact for IT support within the organisation
  • Select and prepare new laptops/desktops based on departmental needs. Collaborate with external IT providers for initial system and user setup; Check and install printers
  • Install and configure necessary software per department
  • Provide first-level support to office users for day-to-day IT issues. Troubleshoot and resolve technical issues related to hardware, software, and network systems.
  • Evaluate and diagnose computer problems, offering timely and effective solutions.
  • Assist internal Staff Members with Office and productivity tools, ensuring they can perform their roles efficiently.
  • Document and maintain accurate records of support requests and resolutions.
  • Maintain an accurate inventory of laptops and assigned users.
  • Manage SharePoint access for internal and external users and keep updated records
  • Stay up to date with emerging technologies and trends in IT
  • Get trained in and manage the company's Mobile Device Management (MDM) platform

Requirements:

  • The successful candidate should have the following skills, education, and experience:
  • Degree or Diploma in Computer Science, information technology, or related field preferred.
  • Knowledge of IT systems and infrastructure
  • Previous experience in a similar role would be an advantage
  • 1–3 years of experience in IT Support or System Administration
  • Fluency in Greek and English, both written and spoken.
  • Prior experience in a professional services environment (e.g., audit, accounting, legal firm) would be an advantage. 

Benefits:

  • 22-25k Gross annual  in accordance with qualifications and experience.
  • Bonus based on performance.
  • Flexible working hours.
  • Three days of paid sick leave per year.
  • Corporate parking paid by the company.
  • Opportunities for professional growth and advancement.
  • Training events that will help both your personal and professional development paid by the company.
  • Participation in our various corporate events and activities.

Our working hours are:

  • Monday, Tuesday & Thursday from 8:15am – 17:15pm. With half hour break 13:00pm – 13:30pm
  • Wednesday & Friday 8:15am – 15:00pm no break.
  • Flexible walk-in hours in the morning between 8:15am – 9:15am, leaving accordingly.

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of IT Support / Specialist with reference number 3719.
Or you can apply directly through your candidate login by hitting the APPLY button.