Our client is an independent and highly respected professional services firm, based in Nicosia, who is looking to onboard an IT Support / Specialist with 1-3 years of experience.
Job description:
- We are seeking a highly organised and technically skilled IT Specialist to support our internal systems, infrastructure, and end users.
- The successful candidate will be responsible for day-to-day IT operations, workstation setup, software and hardware configuration, SharePoint access management, and collaboration with external IT providers.
Responsibilities:
- This job position has the following responsibilities and duties:
- First point of contact for IT support within the organisation
- Select and prepare new laptops/desktops based on departmental needs. Collaborate with external IT providers for initial system and user setup; Check and install printers
- Install and configure necessary software per department
- Provide first-level support to office users for day-to-day IT issues. Troubleshoot and resolve technical issues related to hardware, software, and network systems.
- Evaluate and diagnose computer problems, offering timely and effective solutions.
- Assist internal Staff Members with Office and productivity tools, ensuring they can perform their roles efficiently.
- Document and maintain accurate records of support requests and resolutions.
- Maintain an accurate inventory of laptops and assigned users.
- Manage SharePoint access for internal and external users and keep updated records
- Stay up to date with emerging technologies and trends in IT
- Get trained in and manage the company's Mobile Device Management (MDM) platform
Requirements:
- The successful candidate should have the following skills, education, and experience:
- Degree or Diploma in Computer Science, information technology, or related field preferred.
- Knowledge of IT systems and infrastructure
- Previous experience in a similar role would be an advantage
- 1–3 years of experience in IT Support or System Administration
- Fluency in Greek and English, both written and spoken.
- Prior experience in a professional services environment (e.g., audit, accounting, legal firm) would be an advantage.
Benefits:
- 22-25k Gross annual in accordance with qualifications and experience.
- Bonus based on performance.
- Flexible working hours.
- Three days of paid sick leave per year.
- Corporate parking paid by the company.
- Opportunities for professional growth and advancement.
- Training events that will help both your personal and professional development paid by the company.
- Participation in our various corporate events and activities.
Our working hours are:
- Monday, Tuesday & Thursday from 8:15am – 17:15pm. With half hour break 13:00pm – 13:30pm
- Wednesday & Friday 8:15am – 15:00pm no break.
- Flexible walk-in hours in the morning between 8:15am – 9:15am, leaving accordingly.
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of IT Support / Specialist with reference number 3719.
Or you can apply directly through your candidate login by hitting the APPLY button.
