Our client is a Crypto Exchange Company based in Limassol and they are now recruiting for a dynamic individual to fulfil the role of Head of Backoffice.
Responsibilities:
- Supervising the back-office team regarding the opening of trading accounts quality check, process and customer support
- Be able to lead the customer’s onboarding process
- Responsible for KYC verification for potential and existing clients
- Responsible for recruitment, training, assign, schedule, coach, counsel and employees’ discipline
- Implement Operations protocols, productivity, quality and customer-service standards, complete audits and supporting team managers daily inquires and problems
- Identify and address problems and opportunities for the company
- Support on regulation requirements determined by compliance officer
- Completing CySEC regulatory reports regarding the division on time.
- Cutting manuals and procedures in place for the Backoffice department
Key Requirements:
- Experience as Head of Back Office with a CySEC regulated Company.
- Experience in preparing management reports
- Knowledge of AML procedures
- Bachelor’s Degree in business administration or a Related Field – an advantage
- Excellent knowledge of English language
- At least 2 years in a management position
- Advanced skills with Microsoft Office
- Qualified by CySEC and previous experience in CySEC regulation - an advantage
- Achieving business needs while enforcing and maintaining regulatory procedures and instructions
- Lives and breathes reports, numbers and work procedures
- Ability to multi-task, prioritize, and manage time effectively
- Works well under pressure
Working hours:
The working hours are 9am-6pm, Monday - Friday
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Head of Backoffice with reference number 655.
Or you can apply directly through your candidate login by hitting the APPLY button.
