Our client, an international IT Company in Nicosia (outskirts) with a professional, dynamic, fun, challenging and creative environment, is looking for a German-speaking Customer Support Representative. This opening is for evening shift 5pm - 1am with two consecutive weekdays off (not weekend days).
Responsibilities:
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Identify and assess customers' needs to achieve satisfaction via email and phone calls
Follow communication procedures, guidelines, and policies
Provide accurate, valid, and complete information by using the right methods/tools
Communicate with other departments concerning client issues/complaints
Requirements:
Fluent or native German Speaker
Strong command of the English language
Proficiency in web-surfing and multitasking
This opening is for evening shift 5pm - 1am with two consecutive weekdays off (not weekend days).
Benefits:
Flexible working hours, 35 working hours per week, breakfast, parties, bonuses, medical insurance. Fitness allowance, etc.
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of German-speaking Customer Support Representative with reference number 124.
Or you can apply directly through your candidate login by hitting the APPLY button.