Fraud and Payments Analyst (native English or multilingual) - Limassol

  • Location:

    Cyprus, Limassol

  • Discipline:

    Online Gaming

  • Job type:

    Permanent

  • Benefits:

    Salary based on skills and experience + excellent benefits

  • Published:

    13-03-2024

  • Expiry date:

    11-06-2024

  • Reference:

    2292

Our client is an IT Development Company specialized in developing online casino games in Limassol and they are looking for a Fraud and Payments Analyst with minimum of 1 year experience in a similar position in the I-gaming / ecommerce /forex / payments industry.

Responsibilities:

  • Monitoring transactions, deposit patterns and registrations
  • Performing various anti-fraud checks
  • Preventing chargebacks, fraud, and bonus abuse
  • Assisting in improving the department’s processes and reports
  • Checking and processing withdrawals in a timely manner
  • Contributing to the development of a knowledge base
  • Communicating efficiently with other departments and payment providers 
  • Supporting other teams in payment-related issues
  • Monitoring and reporting on customers’ activity 
  • Performing daily analysis of reports and CDD/EDD whenever needed
  • Verifying escalated documents related to payment transactions
  • Monitoring systems’ performance and reporting on issues
  • Ad hoc tasks as required by the managers 

Requirements:

  • Minimum of 1 year experience in a similar position.
  • Knowledge of transactions and risk monitoring procedures 
  • Knowledge of AML, CDD/EDD and fraud prevention fundamentals
  • Knowledge of governing laws, regulations, and common practises in the payments field
  • Ability to display a high degree of confidentiality and discretion
  • Knowledge of task/project management tools
  • Excellent communication skills in English (speaking & writing) and knowledge of min. 1 Western European language (French, Finnish or other Western European language(s) or native speaker of English)
  • Experience in I-gaming / ecommerce or payments industry is a preferred.
  • Priority will be given to the candidates with hands-on experience in card acquiring or payments processing and monitoring in a credit/payments/electronic money institution
  • Ability to work autonomously, with minimum supervision, strictly following the department’s procedures
  • Attention to details and investigative approach
  • Numerical literacy and analytical skills
  • Ability to prioritise tasks according to importance and workload
  • Adaptable to new tasks and processes in accordance with job demands
  • Excellent team player, willing to learn
  • Well organised hence flexible
  • Ability to work on rotating shifts, including weekends and Public Holidays (no night shifts)
  •  EU-citizenship

Working hours:

  • The working hours are Monday-Sunday, including public holidays and schedule is 09.00-18.00 ideally 5 working days + 2 days off (onsite role)

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Fraud and Payments Analyst (native English or multilingual) with reference number 2292.
Or you can apply directly through your candidate login by hitting the APPLY button.