Customer Support Officer - Limassol

  • Location:

    Cyprus, Limassol

  • Discipline:

    Forex

  • Job type:

    Permanent

  • Benefits:

    Attractive Compensation package based on qualifications and experience

  • Published:

    18-10-2022

  • Expiry date:

    26-10-2022

  • Reference:

    558

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Our client, a CySEC Authorized and licensed Investment Firm located in Limassol, is looking to hire a Customer Support Officer.

Your role will be required to have: 

  • 1-year experience in a Customer Support or Sales position in a regulated financial services company. 
  • Excellent knowledge of the English Language both written and oral, is a Must;
  • Any extra knowledge of any language will be considered an advantage (Italian, Spanish, French, German, etc.); 
  • Deep Understanding and experience with financial products and ETDs such as Futures & Options, will be considered a big advantage; 
  • College or university degree;  
  • Organized, diligent and detail oriented; 
  • Computer literate, good capacity of Microsoft Office applications; 
  • Professionalism, work ethic, Self-motivation and a Team player; 

 Benefits:

  • Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).? 
  • Opportunities to learn and grow through our “Employee Training & Development program”. 
  • A great chance to focus on your Health and Wellness through a Free Gym membership (Sanctum Spa & Fitness @Limassol Marina) and Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care. 
  • Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company. 
  • Participation in our welfare investment and savings plan through our Provident Fund Scheme. 
  • Remote work opportunities for all group members for a work-life balance. 
  • Positive can-do attitude 

Working hours:

  • Willingness to do morning and afternoon shifts on a weekly basis; 
  • Flexible to work on Cyprus Public holidays on rotation; 
  • Working Hours 09:00-18:00 (1 hr. lunch break) & 14:00 – 22:00 / Monday - Friday.

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Customer Support Officer with reference number 558.
Or you can apply directly through your candidate login by hitting the APPLY button.