Our client, a Marine Services Company in Limassol, is looking for a Customer Support Officer.
Responsibilities:
- Receive enquires from the customer through email.
- Handling the requests from the quotation stage up until the invoicing stage.
- Coordinate with the Company's Service Engineers, and make arrangements for traveling, attendance, and submission of service reports.
- Responsible for the execution and implementation of the complete flow of operations.
- Search the approved service stations, through the website of the manufacturers and/or the classification societies members of IACS.
- Maintain the most efficient implementation of the ISO Systems as per Company's standards.
- Create and control all manual filing systems and relevant office paperwork.
Requirements:
- BSc in Shipping, Maritime or any other related field is required.
- Ability and flexibility to work in a dynamic environment with tight deadlines.
- Excellent organizational, communication and teamwork skills.
- Ability to manage responsibilities at once.
- Computer literature.
- Fluency in Greek and English.
- Located in Limassol
Benefits:
The company is offering a salary of 1,400 – 1,900 Euros gross x 14 salaries plus provident fund 3% after probation + 85 euro coffee shop allowance, top up of maternity and paternity leave to 100%, half day leave on BD and 20 days leave year 1 and then 21 after year 1
Work Hours:
The working hours are flexible, with arrival between 08:00–09:00 and departure between 17:00-18:00, including 1 hour of break. This is an onsite role.
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Customer Support Officer with reference number 4325.
Or you can apply directly through your candidate login by hitting the APPLY button.
