Our client is an established International bank, operating in Limassol, currently seeking for an Junior - Midlevel Customer Service Officer to provide high-quality service and support to our clients, and we are offering excellent benefits and working hours.
Key Responsibilities
- Directly liaising with clients to manage their banking needs, promote the bank’s products and services, resolve issues and address inquiries.
- Record and maintain accurate client information on the bank’s database, and ensure proper documentation is obtained for each client.
- Updating client’s profiles in internal systems.
- Providing clients with confirmations, bank statements, and other relevant documentation.
- General administrative support – handling various administrative tasks and client-related matters as required by the bank’s operational needs.
- Assist in ensuring adherence to AML regulations and procedures.
- Supporting general accounting tasks and manual payments on behalf of clients.
Qualifications & Skills
- Bachelor’s degree in finance, Accounting, Business Administration, or related field.
- Ideally looking for a candidate starting their career or with 1-2 years’ experience in banking operations, back-office functions.
- Fluent in English and Greek (Arabic would be an advantage).
- Technical Skills & Competencies
- Proficient knowledge of Microsoft (outlook, excel, word etc)
- Team-work spirit and interpersonal skills
- Customer service orientation
Benefits:
- Up to 1400 Gross a month
- +13
- +14 salaries
- + Discretionary bonus
Working hours :
- MON to THURS 8am to 3.30pm, FRI 8am to 3pm.
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Customer Service Officer with reference number 3932.
Or you can apply directly through your candidate login by hitting the APPLY button.
