A big international Corporate Services Company is looking for a Corporate Administrator who will report directly to the manager and will assist in the delivery of corporate and liaison services for offshore companies. This includes new sales, document orders, onboarding of additional services, transfers in/out, terminations, filing of changes to the registry and other offshore jurisdiction-related enquiries.
Duties:
- Perform all corporate services functions in relation to a designated portfolio of companies (as outlined in the company’s procedural guidelines)
- Liaise with clients, law firms, government offices, courier service providers, Registry of Corporate Affairs, intermediaries, marketing professionals and other interested parties to ensure client instructions are performed efficiently and accurately
- Provide excellent customer service by adhering to the company’s established core values: responsiveness, attention to detail, personalized service and reliability
- Maintain relevant, up-to-date knowledge, and a clear understanding and application of applicable legislation, processes and policies – Respond promptly and effectively to service inquiries, concerns and complaints from clients and Group’s offices
- Be able to offer suggestions to improve procedures and enhance the overall customer experience
- As required, resolve day-to-day service and staff issues that arise, with direction from leadership
Responsibilities:
- The employee shall always comply with and observe all anti-money laundering (AML) and counter-terrorist financing policies and procedures stated in the company’s compliance manual, and report suspicious transactions to their supervisor
- Review frequently and maintain working knowledge of the provisions of AML regulations and code, the Business Companies Act, the economic substance code, the company’s IT policy, and GDPR policies relevant to the discharge of the essential functions stated in this job description
- Conduct file review and customer due diligence (or enhanced due diligence) checks upon assignment of each job; request and obtain any outstanding customer due diligence data and relevant corporate documents, if possible, prior to completion of any assigned job
- Arrange for the review, follow up and completion of all assigned jobs including, but not limited to, new sales, document orders, appointments and resignations, transfers in/out, terminations, filing of changes to the registry, and amendment of company’s memorandum and articles of association
- Accurately prepare resolutions, consent actions, registers, certificates of incumbency, registered agent certificates and other corporate documents
- Respond in a timely and professional manner to clients’ requests and queries via email and telephone, and ensure that all emails are answered within 24 hours
- Create accurate invoices for services rendered to clients
Qualifications:
- Degree in a business-related field or extensive experience in the corporate or fiduciary services industry Ability to communicate clearly, both orally and in writing
- Ability to work under pressure and independently, and be organized
- Ability to maintain a professional, positive and enthusiastic attitude when dealing with clients and colleagues; readiness to respond positively to instructions and procedures
- Ability to multi-task and handle numerous assignments simultaneously
- Good problem-solving skills
- Considerable knowledge of the workings of the Registry of Corporate Affairs
- Considerable knowledge of the BVI Business Companies Act and ancillary legislation
- Ability to work in a team and adhere to the organization’s rules
- Fluency in English language (both verbal and written)
Salary:
The salary is based on skills and experience + 13th salary + medical insurance
Working hours:
The working hours are 35 hours per week (Monday 9am – 5pm with 1 hour lunch break)
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Corporate Administrator with reference number 857.
Or you can apply directly through your candidate login by hitting the APPLY button.
