Client Services Support Specialist/Financial Technology - Limassol

  • Location:

    Cyprus, Limassol

  • Discipline:

    Customer Service

  • Job type:

    Permanent

  • Benefits:

    Salary of up to 1,600 gross per month plus 13th salary

  • Published:

    02-12-2024

  • Expiry date:

    16-12-2024

  • Reference:

    2783

Our client, a leading financial services consultancy group, is looking to recruit a Client Services Support Specialist/Financial Technology to work from their offices in Limassol. 

Responsibilities:

  • Providing 1st level support on customer enquiries on company’s products and services via telephone, web calls or email.
  • Liaising with other departments and routing tasks to them to solve customer enquiries that require further investigation.
  • Developing and maintaining excellent relationships with existing and prospect clients.
  • Identifying and assessing customer’s needs to achieve satisfaction.
  • Ensuring that high level service is always provided to customers.
  • Representing the company in a professional manner at all times.
  • Following standard processes and procedures and completing any other duties in coordination with the head of the department.

Requirements:

  • University or College degree in Finance, Business Administration, Technology, or any other related field.
  • Excellent command of the English and Greek languages, both verbal and written.
  • Computer literacy and knowledge of Microsoft Office. 
  • Excellent analytical and numerical skills.
  • Dynamism and ability to deliver results in a timely manner.
  • Excellent problem-solving skills.
  • Customer service mindset.
  • Team spirit with strong relationship-building and interpersonal skills.

Working hours:

  • The working hours are Monday – Friday, 09:00 – 18:00 with 1 hour lunch break. There is flexibility regarding starting times from 08:30 – 09:30 and finish work accordingly. 
  • Afternoon off on Fridays or Wednesdays (to be agreed with Manager) 
  • Working from home 1-2 times per week depending on workload.

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Client Services Support Specialist/Financial Technology with reference number 2783.
Or you can apply directly through your candidate login by hitting the APPLY button.